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ESSENTIAL BASICS · SUPPORT
Have a question about your order, your size, or our products? Reach us through any of the channels below and we will get back to you as quickly as we can.
+91 7994471717
The fastest way to reach us. Message us any time — we respond within a few hours during support hours.
PHONE
+91 7994471717
Monday to Saturday, 10:30 AM to 5:00 PM IST
essentialbasics2026@gmail.com
For order issues, returns, and general enquiries. We respond within 24 hours on working days.
SUPPORT HOURS
Monday to Saturday — 10:30 AM to 5:00 PM IST
Sunday — Closed
Order-related queries
If you have a question about an existing order — tracking, delivery status, wrong item, or damaged product — please keep your order number ready when you contact us.
Returns and exchanges
We offer a 7-day return and exchange window from the date of delivery. The product must be unused, unwashed, and in its original condition. WhatsApp or email us with your order number to initiate a return. Refunds are processed within 5 to 7 business days of receiving the returned product.
Size queries
Not sure which size to pick? WhatsApp us with your height, weight, and preferred fit and we will guide you to the right size before you order.
Information
Our location, phone number & business hours—right at your fingertips.
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