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Terms of service

Terms of Service

This website is operated by Essential Basics. Throughout the site, the terms “we”, “us” and “our” refer to Essential Basics. By visiting our website and/or purchasing from us, you engage in our service and agree to be bound by the following Terms of Service.

Please read these terms carefully before accessing or using our website.

Online Store Terms

By using this site, you confirm that you are at least the age of majority in your state or region of residence in India, or that you are using the website under the supervision of a parent or legal guardian.

You may not use our products for any illegal or unauthorized purpose. Any misuse of the website, including attempts to harm the platform or misuse brand content, may result in termination of services.

Product Information & Pricing

We make every effort to display product details, descriptions, and pricing as accurately as possible. However, we do not guarantee that all information on the website is completely error-free. Essential Basics reserves the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice.

Prices for our products are subject to change without notice.

Order Acceptance & Cancellation

We reserve the right to refuse or cancel any order at our sole discretion. This may occur due to product unavailability, pricing errors, suspected fraudulent transactions, or issues identified by our payment or logistics partners.

In case of order cancellation after payment, the amount will be refunded through the original payment method or store credit as applicable.

Shipping & Delivery

We currently ship products within India to most serviceable locations. Delivery timelines are estimated and may vary depending on logistics conditions, customer location, or unforeseen circumstances.

Essential Basics is not liable for delays caused by courier partners or external factors beyond our control.

Returns, Exchanges & Refunds

Returns and exchanges are governed by our Return & Refund Policy, which allows eligible return requests within 7 days of delivery subject to stated conditions. Customers are advised to review the policy before making a purchase.

Intellectual Property

All content on this website, including logos, images, text, graphics, and design elements, is the property of Essential Basics and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

User Conduct

Users agree not to engage in activities that may harm the website, brand reputation, or other customers. This includes posting false information, attempting unauthorized access, or engaging in fraudulent transactions.

Limitation of Liability

Essential Basics shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Customers use the website and purchase products at their own discretion.

Modifications to Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time. Continued use of the website following any changes constitutes acceptance of those changes.

Contact Information

For any questions regarding these Terms of Service, you may contact us at:

📧 Email: essentialbasics2026@gmail.com
📞 Phone / WhatsApp: +91 7994471717