Shipping Policy

At Essential Basics, we are committed to delivering your orders in a timely and secure manner across India. This Shipping Policy outlines the terms and conditions related to order processing, shipping timelines, and delivery.

Order Processing Time

All orders are typically processed within 24–48 hours after successful order confirmation. Orders placed on weekends or public holidays may be processed on the next working day.

Once your order is processed and dispatched, you will receive a shipping confirmation along with tracking details via SMS or email.

Delivery Timeline

Orders are usually delivered within 3–7 working days from the date of dispatch, depending on your city, state, and serviceable pin code location. Delivery timelines may vary for remote or non-metro areas due to logistics conditions.

While we strive to ensure timely delivery, Essential Basics is not responsible for delays caused by courier partners, weather conditions, natural events, or other unforeseen circumstances.

Shipping Coverage

We currently ship to most serviceable locations across India through our trusted logistics partners.
At present, international shipping is not available.

Customers are advised to enter the correct shipping address and pin code details during checkout to avoid delivery issues.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment confirmation. Any promotional free shipping offers will be clearly communicated on the website.

Shipping charges once paid are non-refundable, except in cases where the order is cancelled by Essential Basics.

Order Tracking

After dispatch, customers can track their order using the tracking link shared via SMS or email. For any tracking issues or delivery concerns, customers can contact our support team.

Failed Delivery Attempts

If the courier partner is unable to deliver the order due to incorrect address details, unavailability of the customer, or repeated failed delivery attempts, the order may be returned to origin. In such cases, re-shipping charges may apply.

Contact Us

For any shipping-related queries or assistance, please reach out to us:

📧 Email: essentialbasics2026@gmail.com
📞 Phone / WhatsApp: +91 7994471717